Vesl SIM: Superyacht Professionals Connect with Virtual Mobile Numbers

Client Overview

Vesl SIM is a leading telecommunications provider in the Yachting and Maritime sectors.

They deliver mobile connectivity for professionals in the Superyacht industry in the form of global roaming phone plans, delivering voice, data, and SMS connectivity to seafarers who are constantly on the move.

The Challenge

VeslSIM faced challenges with their current virtual number and SMS partners:

• Slow provisioning and porting of numbers

• Routing and delivery issues for SMS due to multiple upstream partners, which led to protracted and lengthy resolutions for customers.

The Solution

VeslSIM partnered with cloudnumbering as their virtual number provider of choice. This resulted in:

• Timely and efficient number provisioning and porting

• Simplified communication and resolution of queries and technical challenges.

• Expanded offering and support of international numbers for VeslSIM’s customers

Results

Thanks to the simplicity and effectiveness of cloudnumbering’s platform, and their direct interconnection with Three UK, VeslSIM were able to reduce the time spent managing, troubleshooting, updating, provisioning, and porting their virtual numbers by around 75% almost immediately. This time saving has allowed VeslSIM to focus on other areas of the business, and offered greater peace of mind.

Client Testimonial

"We have been thoroughly impressed by cloudnumbering’s service and approach to their service. It has massively simplified this element of our business, and allowed for faster, more reliable deployment and provisioning. Their professional approach has given us confidence to invest further in this partnership, and we will heavily consider cloudnumbering for any additional services they launch" — Gianmarco Fiorentino, Managing Director, VESL Ltd

Future Directions

Building on this successful implementation, VeslSIM and cloudnumbering are exploring:

• Further voice API integration

• Expanding their offering to new international numbers via cloudnumbering

Through their strategic partnership with cloudnumbering, VeslSIM has established itself as the premier mobile roaming provider in the Superyacht industry, delivering a robust and reliable service.

To find out how virtual mobile numbers from cloudnumbering could supercharge your business get in touch for a chat on: sales@cloudnumbering.com or connect on LinkedIn.