Number Masking
Temporary Virtual Numbers for Identity Protection
Number masking, or call masking, is a technology that protects the identities of callers and recipients by hiding their real phone numbers during a call or text. A temporary or virtual number is displayed instead, ensuring privacy for both parties. For example, when a customer connects with a delivery agent, neither sees the other's real phone number.
This technique is widely used in industries such as e-commerce, logistics, and ride-hailing, where secure communication is essential. Number masking not only safeguards personal information but also prevents misuse of data and maintains the integrity of business operations.
Maintaining privacy and enhancing customer trust are critical for businesses. Number masking and virtual mobile numbers are innovative tools that address these needs, offering secure, efficient, and professional communication solutions.
Key Benefits
Enhanced Privacy: Virtual numbers ensure customer and employee data remain confidential, reducing the risk of identity theft or harassment.
Scalability: Businesses can scale their communication systems effortlessly without investing in physical infrastructure.
Global Reach: With virtual mobile numbers, businesses can establish a local presence in multiple regions, enabling seamless communication with international customers.
Automation and Analytics: Integrating virtual numbers with CRM systems and analytics tools provides insights into customer behaviour and helps optimise communication strategies.
What we provide
cloudnumbering’s virtual mobile numbers are especially powerful because they are easy to set up, cost-effective, and customizable. Whether it’s for customer service, marketing campaigns, or internal communication, their solutions streamline operations while ensuring the highest standards of data security.
What you can do with it
Using our API you can integrate the cloudnumbering service seamlessly into your existing CRM, voice switching, or other applications. These services can then be delivered to an app on your users devices, allowing users to use any device and maintain a separation between their personal number and work numbers. This works well for anyone working in service industries, contact centres, or delivery services. There are a wide range of reasons for masking a number of an individual.
Getting Started Resources
Support
https://support.cloudnumbering.com/hc/en-gb
API
https://developer.cloudnumbering.com/docs/getting-started